Author: Tricia C. (Tricia C.)

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btMarket: the Knowledge Marketplace
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btMarket: the Knowledge Marketplace

Imagine you could grow your intelligence simply by transferring someone else’s knowledge and skills directly into your brain. That’s still science fiction for you, but the all-new btMarket makes it a reality for your Digital Assistant. Start with solid, pre-tested User Phrasings and Intents, then customize responses to fit your company and your use case....

btNexus Instance Modelling: Dynamic DaVinci
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btNexus Instance Modelling: Dynamic DaVinci

Blackout Technologies is proud to announce the release of Dynamic Da Vinci, the latest version of btNexus. Test cases are seeing great improvements, with easier Digital Assistant modeling and increased end user satisfaction. We’re looking forward to working on new and exciting projects and seeing everything the platform and its Digital Assistants can do! Embedded...

The btNexus Portal: Much More than a Login Page
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The btNexus Portal: Much More than a Login Page

btNexus Portal is where modelers can access their Instances, and where managers can find everything they need to successfully host btNexus and create powerful AI Digital Assistants. These tools range from simple user creation and management to Docker container-related operations in the btNexus network. In addition to numerous bug fixes and changes, the latest btNexus...

Coming Soon! The All New btNexus
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Coming Soon! The All New btNexus

Summer is here and the btTeam is hard at work putting the final touches on the btNexus Virgo release. With well over 100 new changes, features, and functions, btNexus is set to make your Digital Assistants more powerful, faster to model, and easier to manage. We can’t wait to see the results, as future btNexus...

Leveraging Conversational AI to Improve Competitive Advantage
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Leveraging Conversational AI to Improve Competitive Advantage

Improve Quality The quality of the end product isn’t the only way to provide clients with greater benefits and better value. Customer service is a differentiator, increasing the perceived quality of a product or service. As chatbots and conversational AI take their place in the customer experience, expectations are rising, and companies have to be...

Digital Assistant Superpowers Everyday Heroes Can Rely On
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Digital Assistant Superpowers Everyday Heroes Can Rely On

Working from home? Feel like you’re stranded on a desert island, trying desperately to make things seem normal? A few weeks in to physical distancing, remote work doesn’t seem quite so strange anymore, but it’s still less than ideal. Managers are losing precious time, trying to juggle a number of roles, standing in for the...

Digital Assistants to the Rescue!
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Digital Assistants to the Rescue!

Remote work from the home office has been slowly increasing over the last few years due to technological advances, globalization, and reduced infrastructure costs. But now, with the sudden need for social distancing and quarantine, millions of workers have been sent out into the wild, with little or no time to prepare for all that...

The Magic of Social Robotics
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The Magic of Social Robotics

Hi, I’m Tricia, Blackout’s newest team member. I started here at Blackout just over a month ago with little knowledge of how artificial intelligence or robotics work, other than what I had heard in the news and read in science fiction novels. Last Friday, I welcomed some special guests to the office: my 3- and...